Sub-dimension | # | Indicator |
1 | Dimension 1 – Access to justice |
1.1 | Access to legal information | 1.1.1 | Available sources of legal information |
| | 1.1.2 | Awareness about available remedies for labour disputes |
| | 1.1.3 | Awareness about available remedies for land disputes |
| | 1.1.4 | Awareness about available remedies for civil disputes |
| | 1.1.5 | Awareness about available remedies for environmental disputes |
| | 1.1.6 | Access to information |
| | 1.1.7 | Legal knowledge |
1.2 | Access to basic legal services | 1.2.1 | Marriage registration procedures |
| | 1.2.2 | Procedures for land use rights certificate issue |
| | 1.2.3 | Lawyering and other legal services |
1.3 | Affordability | 1.3.1 | Actual expense for land use rights certificate application |
| | 1.3.2 | Capacity to pay for business dispute resolution |
| | 1.3.3 | Capacity to pay for land dispute resolution |
| | 1.3.4 | Capacity to pay for environmental dispute resolution |
2 | Dimension 2 – Equity |
2.1 | Equality before the law | 2.1.1 | Equality in labour dispute resolution |
| | 2.1.2 | Non-discrimination |
| | 2.1.3 | Equality before the court |
2.2 | Responsibilities of state institutions to ensure fairness | 2.2.1 | Role of state institutions in resolving land disputes and complaints |
| | 2.2.2 | Proactive role of state institutions in resolving pollution complaints |
| | 2.2.3 | Role of state institutions in resolving administrative complaints |
2.3 | Resolution of administrative complaints | 2.3.1 | Time taken to handle complaints on business conditions, market management |
| | 2.3.2 | Time taken to handle procedure complaints on land |
| | 2.3.3 | Time taken to handle environmental complaints |
| | 2.3.4 | No time to settle the dispute |
2.4 | Equity across social groups | |
3 | Dimension 3 – Implementation of law |
3.1 | Integrity in the justice system | 3.1.1 | Bribery in civil dispute resolution |
| | 3.1.2 | Bribery in administrative complaint resolution |
| | 3.1.3 | Pay extra money to settle disputes |
| | 3.1.4 | Pay off-the-book money to traffic police |
| | 3.1.5 | Media activity on anticorruption |
3.2 | Professional conducts | 3.2.1 | Responsive to administrative complaint resolution |
| | 3.2.2 | Evaluation of attitude and behaviours of transport police |
| | 3.2.3 | Unprofessional conduct |
3.3 | Judicial oversight | 3.3.1 | Admitted wrongdoings |
| | 3.3.2 | Disciplined civil servants who committed wrongdoings |
3.4 | Procedural certainty | 3.4.1 | Procedural certainty in civil dispute resolution |
| | 3.4.2 | Clarity in procedures for handling administrative complaints |
| | 3.4.3 | Clarity in procedures for economic dispute resolution |
| | 3.4.4 | Court procedures |
3.5 | Confidence in state institutions | 3.5.1 | People’s opinion on the stable use of land in coping with policy changes |
| | 3.5.2 | Role of state agencies in resolving labour disputes |
| | 3.5.3 | Chose to comply with government regulations |
| | 3.5.4 | Confidence in judge and court staff |
| | 3.5.5 | Confidence in civil servants to resolve land disputes |
| | 3.5.6 | Confidence in civil servants to resolve civil and environmental disputes |
| | 3.5.7 | Confidence in local government to ensure ‘reasonable’ settlement |
3.6 | Effectiveness of dispute resolution | 3.6.1 | Results of civil dispute resolution in practice |
| | 3.6.2 | Results of administrative complaint resolution in practice |
4 | Dimension 4 – Fundamental rights |
4.1 | Rights awareness | 4.1.1 | People’s awareness of the Constitution |
| | 4.1.2 | Awareness of the process of Constitutional amendment |
| | 4.1.3 | Awareness of the right to vote |
| | 4.1.4 | Awareness of legitimate rights: right to inherit |
| | 4.1.5 | Free legal aid to the poor |
| | 4.1.6 | Right to clean environment |
4.2 # 5.2 | Mechanisms to protect rights | 4.2.1 | Right to complain in practice |
| | 4.2.2 | Complainant threatened |
| | 4.2.3 | Facilitate timely and responsive actions to address complaints |
| | 4.2.4 | Participated in the election |
| | 4.2.5 | Right to participate |
| | 4.2.6 | Rights of the constituency in practice |
4.3 | Protection of rights in practice | 4.3.1 | Freedom of expression |
| | 4.3.2 | Freedom of press |
| | 4.3.3 | Right to assembly |
| | 4.3.4 | Right to associate |
| | 4.3.5 | Right to demonstrate |
| | 4.3.6 | Freedom of belief |
| | 4.3.7 | Freedom of religion |
| | 4.3.8 | Rights of the child |
| | 4.3.9 | Right to access to information |